The article discusses one of the risks of the personnel policy of a medical organisation—employee emotional burnout. Medical workers’ emotional burnout is an internal factor impacting the organisation’s productivity. This study showed a significant reduction of professional responsibilities among medical workers of the Astana city clinic due to emotional burnout. The author found that the employee didn’t pay due attention to the results of the analysis of the employee turnout. The studied medical organisation had a high personnel turnout rate. A high employee turnover rate is a risk factor for internal personnel policies that cause economic losses.
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