The research aims to examine the impact relationship of factors pertaining to organizational commitment on the efficiency of business operations within enterprises belonging to the private economic sector in Nghe An province. Employing quantitative research methodology utilizing Exploratory Factor Analysis (EFA) and Structural Equation Modeling (SEM), with a sample size of 484 employees from various enterprises, the study results have demonstrated theoretically and practically valuable contributions by substantiating the significance of organizational commitment factors and the intermediary role of knowledge sharing in the impact relationship of all components pertaining to organizational commitment, encompassing affective commitment, continuance commitment, and normative commitment on business operational efficiency. Additionally, the research findings reveal that among the three components of organizational commitment, only normative commitment directly and positively impacts employees’ creative capacity, which in turn positively influences the business performance of enterprises within the private economic sector in Nghe An province. Furthermore, knowledge sharing is evidenced to positively impact the creative capacity. Based on the research outcomes, the authors propose several solutions to enhance business performance for private enterprises in Nghe An province.
References
[1]
Asgari, M. H., & Vakili, M. (2012). The Relationship between Locus of Control, Creativity and Performance of the Educational Department Employees in the West of Mazandaran. InternationalResearchJournalofAppliedandBasicSciences, 3, 2556-2561.
[2]
Bakiev, E. (2013). The Influence of Interpersonal Trust and Organizational Commitment on Perceived Organizational Performance. JournalofAppliedEconomicsandBusinessResearch, 3, 166-180.
[3]
Becker, H. S. (1960). Notes on the Concept of Commitment. AmericanJournalofSociology, 66, 32-40. https://doi.org/10.1086/222820
[4]
Becker, M. C. (2004). Organizational Routines: A Review of the Literature. IndustrialandCorporateChange, 13, 643-678. https://doi.org/10.1093/icc/dth026
[5]
Buzzell, R. D., & Gale, B. T. (1987). ThePIMSPrinciples:LinkingStrategytoPerformance. Simon and Schuster.
[6]
Carmeli, A., Meitar, R., & Weisberg, J. (2006). Self-Leadership Skills and Innovative Behavior at Work. InternationalJournalofManpower, 27, 75-90. https://doi.org/10.1108/01437720610652853
[7]
Chennamaneni, A. (2006). DeterminantsofKnowledgeSharingBehaviors:DevelopingandTestinganIntegratedTheoreticalModel. Doctoral Dissertation, The University of Texas at Arlington.
[8]
Darroch, J., & MacNaughton, R. (2002). Examining the Link between Knowledge Management Practices and Types of Innovation. JournalofIntellectualCapital, 3, 210-222. https://doi.org/10.1108/14691930210435570
[9]
Delaney, J. T., & Huselid, M. A. (1996). The Impact of Human Resource Management Practices on Perceptions of Organizational Performance. AcademyofManagementJournal, 39, 949-969. https://doi.org/10.2307/256718
[10]
Dollinger, M. J., & Golden, P. A. (1992). Interorganizational and Collective Strategies in Small Firms: Environmental Effects and Performance. JournalofManagement, 18, 695-715. https://doi.org/10.1177/014920639201800406
[11]
Guinot, J., Chiva, R., Guinot, J., & Chiva, R. (2014). Journal of Management & Organization. JournalofManagement&Organization, 19, 559-582. https://doi.org/10.1017/jmo.2014.3
[12]
Hair, J. F., Black, W. C., Babin, B. J. and Anderson, R. E. (2010). MultivariateDataAnalysis(7th ed.). Pearson.
[13]
Hou, Y., Gao, G., Wang, F., Li, T., & Yu, Z. (2011). Organizational Commitment and Creativity: The Influence of Thinking Styles. AnnalsofEconomicsandFinance, 12, 411-431.
[14]
Hu, M., Horng, S., & Sun, C. (2009). Hospitality Teams: Knowledge Sharing and Service Innovation Performance. TourismManagement, 30, 41-50. https://doi.org/10.1016/j.tourman.2008.04.009
[15]
Islam, T., & Asad, M. (2024). Enhancing Employees’ Creativity through Entrepreneurial Leadership: Can Knowledge Sharing and Creative Self-Efficacy Matter? VINEJournalofInformationandKnowledgeManagementSystems, 54, 59-73. https://doi.org/10.1108/VJIKMS-07-2021-0121
[16]
Kaplan, R. S., & Norton, D. P. (1993). Implementing the Balanced Scorecard at FMC Corporation: An Interview with Larry D. Brady. HarvardBusinessReview, 71, 143-147.
[17]
Katou, A. A., & Budhwar, P. S. (2010). Causal Relationship between HRM Policies and Organizational Performance: Evidence from the Greek Manufacturing Sector. EuropeanManagementJournal, 28, 25-39. https://doi.org/10.1016/j.emj.2009.06.001
[18]
Keegan, D. P., Eiler, R. G., & Jones, C. R. (1989). Are Your Performance Measures Obsolete? ManagementAccounting, 6, 45-50.
[19]
Khan, M. R., Ziauddin, Z., Jam, F. A., & Ramay, M. I. (2010). The Impacts of Organizational Commitment on Employee Job Performance, EuropeanJournalofSocialSciences, 15, 292-298.
[20]
Kheng, Y. K., & Mahmood, R. (2013). The Relationship between Pro-Innovation Organizational Climate, Leader Member Exchange and Innovative Work Behavior: A Study among the Knowledge Workers of the Knowledge Intensive Business Services in Malaysia. BusinessManagementDynamics, 2, 15-30.
[21]
Klein, R., & Rai, A. (2009). Interfirm Strategic Information Flows in Logistics Supply Chain Relationships. MISQuarterly, 33, 735-765. https://doi.org/10.2307/20650325
[22]
Maisel, L. S. (2001). PerformanceMeasurementPracticesSurveyResults. American Institute of Certified Public Accountants.
[23]
Maponya, P. M. (2004). KnowledgeManagementPracticesinAcademicLibraries.ACaseStudyoftheUniversityofNatal. Pietermaritzburg Libraries.
[24]
Marques, J. M. R., La Falce, J. L., Marques, F. M. F. R., De Muylder, C. F., & Silva, J. T. M. (2019). The Relationship between Organizational Commitment, Knowledge Transfer and Knowledge Management Maturity. JournalofKnowledgeManagement, 23, 489-507. https://doi.org/10.1108/JKM-03-2018-0199
[25]
Mathieu, J. E., & Zajac, D. M. (1990). A Review and Meta-Analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment. PsychologicalBulletin, 108, 171-194. https://doi.org/10.1037/0033-2909.108.2.171
[26]
Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. HumanResourceManagementReview, 1, 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
[27]
Meyer, J. P., & Allen, N. J. (1997). CommitmentintheWorkplace. Sage Publications.
[28]
Moghim, M., & Mahram, B. (2008). Surveying the Effect of Khorasan Employees of Education Department Characteristics on Their Participation in System Offers and Job Performance.Research Council of Khorasan-e-Razawi Education Department.
[29]
Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. JournalofMarketing, 58, 20-38. https://doi.org/10.1177/002224299405800302
[30]
Mousavi, S. V. A. (2008). Studying the Relationship between Students’ Attributional Styles and Their Self-Confidence. JournalofPsychologyandTrainingScience, 2, 128-139.
[31]
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-OrganizationLinkages: The Psychology of Commitment, Absenteeism, and Turnover. Academic Press. https://doi.org/10.1016/B978-0-12-509370-5.50005-8
[32]
Nguyen, H. N., Le, Q. H., Tran, Q. B., Tran, T. H. M., Nguyen, T. H. Y., & Nguyen, T. T. Q. (2020). The Impact of Organizational Commitment on Employee Motivation: A Study in Vietnamese Enterprises. TheJournal of Asian Finance, Economics, and Business, 7, 439-447. https://doi.org/10.13106/jafeb.2020.vol7.no6.439
[33]
Patterson, F., Kerrin, M., Gatto-Roissard, G., & Coan, P. (2009). EverydayInnovation:HowtoEnhanceInnovativeWorkinginEmployeesandOrganizations. NESTA.
[34]
Podug, N., Filipovic, D., & Kovac, M. (2017). Knowledge Sharing and Firm Innovation Capability in Croatian ICT Companies. InternationalJournalofManpower, 38, 632-644. https://doi.org/10.1108/IJM-04-2016-0077
[35]
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians. JournalofAppliedPsychology, 59, 603-609. https://doi.org/10.1037/h0037335
[36]
Reichers, A. E. (1985). A Review and Reconceptualization of Organizational Commitment. AcademyofManagementReview, 10, 465-476. https://doi.org/10.2307/258128
[37]
Rudawska, A. (2019). Knowledge Sharing and Creativity: Individual and Organizational Perspective. In A. Zakrzewska-Bielawska, & I. Staniec (Eds.),Springer Proceedings in Business and Economics (pp. 107-121). Springer. https://doi.org/10.1007/978-3-030-30549-9_5
[38]
Salancik, G. R. (1977). Commitment and the Control of Organizational Behavior and Belief. In B. M. Staw, & G. R. Salancik (Eds.), New Directions in Organizational Behavior (pp. 1-54). St. Clair Press.
[39]
Scholl, R. W. (1981). Differentiating Commitment from Expectancy as a Motivating Force. AcademyofManagementReview, 6, 589-599. https://doi.org/10.2307/257637
[40]
Segars, A. H., & Grover, V. (1993). Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis. MISQuarterly, 17, 517-525. https://doi.org/10.2307/249590
[41]
Shahzad, K., Bashir, S., & Ramay, M. I. (2008). Impact of HR Practices on Perceived Performance of University Teachers in Pakistan. InternationalReviewofBusinessResearchPapers, 4, 302-315.
[42]
Staw, B. M. (1977). Two Sides of Commitment. Administrative Science Quarterly, 23, 40-64. https://doi.org/10.2307/2392433
[43]
Stringer, C., & Didham, J. (2011). Motivation, Pay Satisfaction, and Job Satisfaction of Front-Line Employees. QualitativeResearchinAccounting&Management, 8, 161-179. https://doi.org/10.1108/11766091111137564
[44]
Taylor, S., Sharland, A., Cronin, J., & Bullard, W. (1993). Recreational Service Quality in the International Setting. InternationalJournalofServiceIndustryManagement, 4, 68-86. https://doi.org/10.1108/09564239310044316
[45]
Tsui, A. S., Zhang, Z. X., Wang, H., & Xin, R. (2006). Unpacking the Relationship between CEO Leadership Behavior and Organizational Culture. TheLeadershipQuarterly, 17, 113-137. https://doi.org/10.1016/j.leaqua.2005.12.001
[46]
Venkatraman, N., & Ramanujam, V. (1986). Measurement of Business Performance in Strategy Research: A Comparison of Approaches. AcademyofManagementReview, 11, 801-814. https://doi.org/10.2307/258398
[47]
Xerri, M., & Brunetto, Y. (2011). Fostering the Innovative Behavior of SME Employees: A Social Capital Perspective. ResearchandPracticeinHumanResourceManagement, 19, 43-59.