|
消费者主观心理因素对电动汽车购买意愿的影响研究
|
Abstract:
本研究在环境污染和能源危机的背景下,探讨了消费者主观心理因素对电动汽车购买意愿的影响。面对日益严峻的环境问题和能源供应压力,电动汽车作为一种清洁、低碳的出行方式,其市场潜力日益凸显。为了深入理解消费者购买电动汽车的动机和影响因素,本研究采用了结构方程模型作为分析工具,并综合考察了态度、主观规范、感知行为控制、环境知识、环境责任感以及消费者感知有效性对电动汽车购买意愿的影响。通过实证研究发现,态度、主观规范、感知行为控制均对消费者的电动汽车购买意愿产生了正向影响;环境知识正向影响消费者对电动汽车的态度;环境责任感正向影响电动汽车购买意愿;消费者感知有效性正向影响电动汽车购买意愿;环境责任感正向影响消费者感知有效性;态度在环境知识与电动汽车购买意愿之间起到部分中介作用;消费者感知有效性在环境责任感与电动汽车购买意愿之间起到部分中介作用。通过深入理解消费者心理,企业和政策制定者可以制定更有效的营销策略和政策措施,以推动电动汽车市场的健康发展,从而缓解环境污染和能源危机问题。
Under the background of environmental pollution and energy crisis, this study discusses the influence of consumers’ subjective psychological factors on the purchase intention of electric vehicles. Facing the increasingly severe environmental problems and energy supply pressure, as a clean and low-carbon mode of travel, the market potential of electric vehicles is increasingly prominent. In order to deeply understand the motivation and influencing factors of consumers buying electric vehicles, this study adopts structural equation model as an analysis tool, and comprehensively investigates the influence of attitude, subjective norms, perceived behavior control, environmental knowledge, environmental responsibility and perceived consumer effectiveness on the purchase intention of electric vehicles. Through empirical research, it is found that attitude, subjective norms and perceived consumer effectiveness have a positive impact on consumers’ willingness to buy electric vehicles; environmental knowledge positively affects consumers’ attitude towards electric vehicles; Environmental responsibility positively affects the purchase intention of electric vehicles, perceived consumer effectiveness positively affects the purchase intention of electric vehicles; Environmental responsibility positively affects perceived consumer effectiveness; attitude plays a partial mediating role between environmental knowledge and electric vehicle purchase intention; perceived consumer effectiveness plays a partial intermediary role between environmental responsibility and electric vehicle purchase intention. By deeply understanding consumer psychology, enterprises and policy makers can formulate more effective marketing strategies and policy measures to promote the healthy development of the electric vehicle market, thus alleviating environmental pollution and energy crisis.
[1] | 张立. “碳达峰、碳中和” UP论坛综述[J]. 城市规划学刊, 2021(4): 6-9. |
[2] | 国务院办公厅印发《新能源汽车产业发展规划(2021-2035年)》[J]. 汽车零部件, 2020(12): 33. |
[3] | 中国汽车技术研究中心. 中国新能源汽车产业发展报告[M]. 北京: 社会科学文献出版社, 2020. |
[4] | Shao, J., Li, W., Aneye, C. and Fang, W. (2021) Facilitating Mechanism of Green Products Purchasing with a Premium Price—Moderating by Sustainability‐Related Information. Corporate Social Responsibility and Environmental Management, 29, 686-700. https://doi.org/10.1002/csr.2229 |
[5] | Dutta, B. and Hwang, H. (2021) Consumers Purchase Intentions of Green Electric Vehicles: The Influence of Consumers Technological and Environmental Considerations. Sustainability, 13, Article No. 12025. https://doi.org/10.3390/su132112025 |
[6] | 李创, 叶露露, 王丽萍. 新能源汽车消费促进政策对潜在消费者购买意愿的影响[J]. 中国管理科学, 2021, 29(10): 151-164. |
[7] | Ajzen, I. (1985) From Intentions to Actions: A Theory of Planned Behavior. In: Kuhl, J. and Beckmann, J., Eds., Action Control, Springer, Berlin, 11-39. https://doi.org/10.1007/978-3-642-69746-3_2 |
[8] | Ajzen, I. (1991) The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50, 179-211. https://doi.org/10.1016/0749-5978(91)90020-t |
[9] | Lee, K.H., Bonn, M.A. and Cho, M. (2015) Consumer Motives for Purchasing Organic Coffee: The Moderating Effects of Ethical Concern and Price Sensitivity. International Journal of Contemporary Hospitality Management, 27, 1157-1180. https://doi.org/10.1108/ijchm-02-2014-0060 |
[10] | Park, J. and Ha, S. (2014) Understanding Consumer Recycling Behavior: Combining the Theory of Planned Behavior and the Norm Activation Model. Family and Consumer Sciences Research Journal, 42, 278-291. https://doi.org/10.1111/fcsr.12061 |
[11] | Higueras-Castillo, E., Liébana-Cabanillas, F.J., Muñoz-Leiva, F. and García-Maroto, I. (2019) Evaluating Consumer Attitudes toward Electromobility and the Moderating Effect of Perceived Consumer Effectiveness. Journal of Retailing and Consumer Services, 51, 387-398. https://doi.org/10.1016/j.jretconser.2019.07.006 |
[12] | Afroz, R., Masud, M.M., Akhtar, R., Islam, M.A. and Duasa, J.B. (2015) Consumer Purchase Intention towards Environmentally Friendly Vehicles: An Empirical Investigation in Kuala Lumpur, Malaysia. Environmental Science and Pollution Research, 22, 16153-16163. https://doi.org/10.1007/s11356-015-4841-8 |
[13] | Wang, S., Fan, J., Zhao, D., Yang, S. and Fu, Y. (2014) Predicting Consumers’ Intention to Adopt Hybrid Electric Vehicles: Using an Extended Version of the Theory of Planned Behavior Model. Transportation, 43, 123-143. https://doi.org/10.1007/s11116-014-9567-9 |
[14] | Lin, B. and Shi, L. (2022) Do Environmental Quality and Policy Changes Affect the Evolution of Consumers’ Intentions to Buy New Energy Vehicles. Applied Energy, 310, Article ID: 118582. https://doi.org/10.1016/j.apenergy.2022.118582 |
[15] | Yazdanpanah, M. and Forouzani, M. (2015) Application of the Theory of Planned Behaviour to Predict Iranian Students’ Intention to Purchase Organic Food. Journal of Cleaner Production, 107, 342-352. https://doi.org/10.1016/j.jclepro.2015.02.071 |
[16] | Chan, R.Y.K. and Lau, L.B.Y. (2000) Antecedents of Green Purchases: A Survey in China. Journal of Consumer Marketing, 17, 338-357. https://doi.org/10.1108/07363760010335358 |
[17] | Bamberg, S., Ajzen, I. and Schmidt, P. (2003) Choice of Travel Mode in the Theory of Planned Behavior: The Roles of Past Behavior, Habit, and Reasoned Action. Basic and Applied Social Psychology, 25, 175-187. https://doi.org/10.1207/s15324834basp2503_01 |
[18] | Mostafa, M.M. (2007) A Hierarchical Analysis of the Green Consciousness of the Egyptian Consumer. Psychology & Marketing, 24, 445-473. https://doi.org/10.1002/mar.20168 |
[19] | Wang, P., Liu, Q. and Qi, Y. (2014) Factors Influencing Sustainable Consumption Behaviors: A Survey of the Rural Residents in China. Journal of Cleaner Production, 63, 152-165. https://doi.org/10.1016/j.jclepro.2013.05.007 |
[20] | 施生旭, 甘彩云. 环保工作满意度、环境知识与公众环保行为——基于CGSS2013数据分析[J]. 软科学, 2017, 31(11): 88-92. |
[21] | Choi, D. (2012) Effects of Environmental and Hedonic Motivations on Intention to Purchase Green Products: An Extension of the Theory of Planned Behavior. Dissertations & Theses. |
[22] | 盛光华, 岳蓓蓓, 解芳. 环境共治视角下中国居民绿色消费行为的驱动机制研究[J]. 统计与信息论坛, 2019, 34(1): 109-116. |
[23] | 杜建国, 段声丽. 环境责任感对消费者绿色购买行为的影响——绿色自我效能感和绿色感知价值的链式多重中介效应[J]. 南京工业大学学报(社会科学版), 2022, 21(3): 48-60+115-116. |
[24] | Ellen, P.S., Wiener, J.L. and Cobb-Walgren, C. (1991) The Role of Perceived Consumer Effectiveness in Motivating Environmentally Conscious Behaviors. Journal of Public Policy & Marketing, 10, 102-117. https://doi.org/10.1177/074391569101000206 |
[25] | Choi, S.M. and Kim, Y. (2005) Antecedents of Green Purchase Behavior: An Examination of Collectivism, Environmental Concern, and PCE. Advances in Consumer Research, 32, 592-599. |
[26] | Vermeir, I. and Verbeke, W. (2008) Sustainable Food Consumption among Young Adults in Belgium: Theory of Planned Behaviour and the Role of Confidence and Values. Ecological Economics, 64, 542-553. https://doi.org/10.1016/j.ecolecon.2007.03.007 |
[27] | Higueras-Castillo, E., Kalinic, Z., Marinkovic, V. and Liébana-Cabanillas, F.J. (2020) A Mixed Analysis of Perceptions of Electric and Hybrid Vehicles. Energy Policy, 136, Article ID: 111076. https://doi.org/10.1016/j.enpol.2019.111076 |
[28] | Dutta, B. and Hwang, H. (2021) Consumers Purchase Intentions of Green Electric Vehicles: The Influence of Consumers Technological and Environmental Considerations. Sustainability, 13, Article No. 12025. https://doi.org/10.3390/su132112025 |
[29] | Dong, X., Zhang, B., Wang, B. and Wang, Z. (2020) Urban Households’ Purchase Intentions for Pure Electric Vehicles under Subsidy Contexts in China: Do Cost Factors Matter? Transportation Research Part A: Policy and Practice, 135, 183-197. https://doi.org/10.1016/j.tra.2020.03.012 |
[30] | Wang, C., Yao, X., Sinha, P.N., Su, H. and Lee, Y. (2022) Why Do Government Policy and Environmental Awareness Matter in Predicting Nevs Purchase Intention? Moderating Role of Education Level. Cities, 131, Article ID: 103904. https://doi.org/10.1016/j.cities.2022.103904 |
[31] | Al Mamun, A., Mohamad, M.R., Yaacob, M.R.B. and Mohiuddin, M. (2018) Intention and Behavior towards Green Consumption among Low-Income Households. Journal of Environmental Management, 227, 73-86. https://doi.org/10.1016/j.jenvman.2018.08.061 |
[32] | Al-Amin, A.Q., Ambrose, A.F., Masud, M.M. and Azam, M.N. (2016) People Purchase Intention towards Hydrogen Fuel Cell Vehicles: An Experiential Enquiry in Malaysia. International Journal of Hydrogen Energy, 41, 2117-2127. https://doi.org/10.1016/j.ijhydene.2015.11.146 |
[33] | Wu, J., Liao, H., Wang, J. and Chen, T. (2019) The Role of Environmental Concern in the Public Acceptance of Autonomous Electric Vehicles: A Survey from China. Transportation Research Part F: Traffic Psychology and Behaviour, 60, 37-46. https://doi.org/10.1016/j.trf.2018.09.029 |
[34] | Nguyen, H.V., Nguyen, C.H. and Hoang, T.T.B. (2018) Green Consumption: Closing the Intention‐Behavior Gap. Sustainable Development, 27, 118-129. https://doi.org/10.1002/sd.1875 |
[35] | Choi, S.M. and Kim, Y. (2005) Antecedents of Green Purchase Behavior: An Examination of Collectivism, Environmental Concern, and PCE. Advances in Consumer Research, 32, 592-599. |
[36] | Ng, M., Law, M. and Zhang, S. (2018) Predicting Purchase Intention of Electric Vehicles in Hong Kong. Australasian Marketing Journal, 26, 272-280. https://doi.org/10.1016/j.ausmj.2018.05.015 |
[37] | He, X., Zhan, W. and Hu, Y. (2018) Consumer Purchase Intention of Electric Vehicles in China: The Roles of Perception and Personality. Journal of Cleaner Production, 204, 1060-1069. https://doi.org/10.1016/j.jclepro.2018.08.260 |