As queixas escolares na compreens？o de educadoras de escolas públicas e privadas

in this work we study educators understanding (at public and private schools) of difficulties faced in school process, those seen as school complaints. we interviewed 24 educators divided into two groups (1g- two private schools educators) and (2g- two public schools educators). the interviews were examined according to content analysis and they were organized in categories. we achieved marxist exercise of analysis, for searching consonance with the theoretical referential used - the historical- cultural psychology, having as methodology bases, the historical-dialectical materialism. the results revealed that in both groups (1g and 2g) the educators start assuming that the school complaints are directly related to students only. this way, the participants disregard that complaints/failure school achieved in schools even when those are directly involved with the organization and the social structure.