User Acceptance and Motivation of E-Governance Services Based on Employees Levels of Experience in the UAE SME

This research figure on the study of factors related to e-government acceptance and motivation in the United Arab Emirate (UAE) Small and Medium Enterprises (SME). The study has been focused on the integration of motivation into the technology acceptance model (TAM) and theory of planned behavior (TPB) towards using e-Government. An online survey was created to measure the user opinion about the e-Government ease of use, usefulness, and motivation. In this survey, we empirically validated the proposed framework by use of 130 completed questionnaires belonging to the users of e-government services offices in UAE SME. The results of data analysis by SPSS show that, accepting of services provided by e-Government services offices can be explained in terms of motivation, ease o fuse, and usefulness.