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Conceptualization of Electronic Government Adoption

Keywords: e-government , definitions , services , adoption factors , and challenges.

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Abstract:

E-government facilitates provision of relevant government information in electronic form to the citizens ina timely manner and better service delivery to citizens. Information Technology today is recognized as aneffective tool for turning the economic activity in efficient governance and in developing human resource.E-government is a kind of governmental administration which is based on ICT Services. The essence of egovernmentis using information technology to break the boundary of administrative organizations, andbuild up a virtual electronic government. E-government initiatives are common in most countries as theypromise a transparent, citizen-centric government and reduce operational cost. Emerging with Egovernment,theories and practices of public administration have stepped into a new knowledge era. Egovernmentpresents a tremendous impetus to move forward with higher quality, cost-effective, governmentservices and a better relationship between citizens and government. This paper discusses the differentissues, challenges, adoption factors for e-government implementation, conceptual demarcation on thesefactors and, presents a conceptual framework for better e-government performance.

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