Perceptions of Hotel Managers Towards Outsourcing in Accommodation Industry: An Investigation on Five and Four-Star Hotels in Fethiye

With the use of outsourcing, which is nowadays used by accommodation companies as a strategic management approach, hotels purchase services other than their main activities from specialized suppliers. Thus they can concentrate on their main activities. This study, which was conducted to determine the perceptions of hotel managers about outsourcing, was carried out on four and five-star hotels in the Fethiye district of Mu？la province. According to the results of the study, it is determined that in general the use of outsourcing is preferred due to the cost-cutting effect, it is mostly preferred in the laundry department and that the accounting department is effective in reviewing the hotel's outsourcing decisions. In addition, the opinions of managers about the managerial, organizational, service, cost and general effects of outsourcing are also included in the conclusion part of the study